Research Papers

WHITE PAPER - New rules have spawned an army of consultants, vendors and solutions to address the "compliance" problem. Read this paper to learn how to turn the compliance challenge into a business advantage.
Posted: September 26, 2008 | Published: September 18, 2008


Topics:  Change Management | Compliance (Finance) | Consultants | HIPAA | Insurance Industry | Outsourcing | Product Management | Regulations | Sarbanes-Oxley Act of 2002 | Spreadsheets

CASE STUDY - Because E-LOAN's brand image depends on its privacy protection as much as its lending and savings offerings, the company must take decisive steps to maintain the high degree of trust it has earned. This paper explains those steps.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Access Control | Compliance (Systems Operations) | Compliance Audits | Compliance Software | Data Security | Network Monitoring | Password Authentication Protocol | Spreadsheets

WHITE PAPER - This report highlights the process, organization, knowledge management, performance and technology characteristics of high tech manufacturers that enable their elevated performance.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Enterprise | ERP | Manufacturing | Manufacturing Execution Systems | Performance Testing | Spreadsheets

PRODUCT LITERATURE - The SAP Paybacks and Chargebacks application by Vistex allows manufacturers and distributors to manage the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and post settlement adjustment.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  CRM | Email | ERP | Error Handling | Fax Machines | Sales | SAP (Product) | Spreadsheets | Supply Chain Management

WHITE PAPER - This document describes how you can build a strategy to unify and run your business more effectively.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Architectures | Business Continuity Planning | Business Development | Business Intelligence | Globalization | Localization | Procurement | Spreadsheets | Training

WHITE PAPER - This E-Guide offers a few guidelines that can be employed when making decisions about long-term archiving, retention and disposal of customer data.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | Content Archiving | Data Management | Email | ERP | ERP Software | Spreadsheets

WHITE PAPER - In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  CRM | Customer Service | Email | Marketing | Mobile Device Management | PDA | Sales | Spreadsheets

WHITE PAPER - Read this paper to learn how Performance Management can help a company improve nearly any aspect of its business by connecting people and processes across functions and information systems, offering them more complete information.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Business Intelligence | Business Process Management | Dashboards | Data Visualization | Desktop Management | Operational Support Systems | Performance Testing | Spreadsheets

WHITE PAPER - Until organizations start to shift the responsibility to business data owners, it is IT that has to enforce rules for who can access what on shared file systems and keep those strictures current through data growth and user role changes.
Posted: September 10, 2008 | Published: September 10, 2008


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | Data Security | Spreadsheets | Unstructured Data

WHITE PAPER - This Forrester Wave™ evaluation of enterprise BI platforms are Panorama Software and QlikTech, who, while lacking the breadth of features to qualify them as single, large-enterprise BI solutions, are reputable contenders.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Business Intelligence | Data Quality | ERP | Knowledge Management | OLAP | Spreadsheets

CASE STUDY - In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Call Center Management | Call Center Services | Call Center Software | Call Centers | Customer Service | Email | Help Desk Management | Help Desks | Software as a Service | Spreadsheets

WHITE PAPER - This article explains various approaches for agile project management and provide comparisons between the simplest tools (index cards and whiteboards), spreadsheets, traditional project management software and agile project management software.
Posted: August 26, 2008 | Published: August 26, 2008


Topics:  Backups | Project Management | Software Development Tools | Spreadsheets

WHITE PAPER - Template Based Compliance Management (TBCM) has emerged as a revolutionary methodology to achieve the complex task of enterprise wide compliance. Bsafe Information Systems provides solutions that help assist organizations with their TBCM.
Posted: August 18, 2008 | Published: August 18, 2008


Topics:  Access Control Software | Compliance Audits | Documentation | Enterprise | GUI | Sarbanes-Oxley Compliance | Security | Spreadsheets

WHITE PAPER - Basel II is an international banking standard created by the Basel Committee on Banking Supervision. Tripwire, can easily help financial institutions meet requirements for Basel II compliance, and gain the business benefits of increased data security.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Change Management | Identity Theft | Information Security | Internal Threats | Regulations | Regulatory Compliance | Risk Management | Spreadsheets

WHITE PAPER - The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors.
Posted: August 10, 2008 | Published: February 1, 2008


Topics:  Application Development | Business Intelligence | Dashboards | Interactive Media Applications Software | Spreadsheets | Surveys | Vendors