Research Papers

DATA SHEET - This document contains the data from the The 3rd Annual ‘ State of Agile Development' survey. Its goal was to report on the status of organizations currently implementing or practicing Agile methods. Read now to learn more.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Collaboration | Customer Satisfaction | Data Management | Organization Change Management | Project Management | Reporting Software | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Testing

WHITE PAPER - Changing business environment's demands a more adaptable approach to software delivery. Read this paper to learn how agile development is transforming the way software development organizations deliver value and become software delivery organizations.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Best Practices | Collaboration | Customer Satisfaction | Productivity | Quality Control | Software Development Tools | Testing

WHITE PAPER - This paper explores the impact agile development methodologies are having on the Business Analysts community, what new skills are required, and what BAs can do to ease the transition.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Change Management | Collaboration | Leadership | Project Management | Software | Software Development Life-Cycles | Software Development Methodologies

WHITE PAPER - Collaboration is a long-term project, with elements of both revenue generation and cost elimination. This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
Posted: September 29, 2008 | Published: September 18, 2008


Topics:  Collaboration | Cost Benefit Analysis | Manufacturing | Operational Support Systems | Risk Management | ROI | Sales | SOA | Supply Chains

WHITE PAPER - This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Collaboration | Consultants | CRM | Mutual Funds | Portfolio Management (Finance) | Software

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

PODCAST - This podcast is talking about how MonteCassino school is using wireless connectivity to help students work and collaborate from anywhere on campus.
Posted: September 26, 2008 | Premiered: September 26, 2008


Topics:  Collaboration | Wireless Services

WHITE PAPER - This guide explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Backups | Business Intelligence | Collaboration | Collaborative Applications Software | Collaborative Product Development | WAN

WHITE PAPER - In today's web-based business environment, the success or failure of your enterprise can depend on the health and availability of your web applications.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Application Monitoring | Application Performance Management | Collaboration | High Availability | Portfolio Management (IT Management) | SLA

WHITE PAPER - Small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. This paper provides the details.
Posted: September 23, 2008 | Published: September 20, 2008


Topics:  Broadband Wireless Networks | Collaboration | CRM | Data Integration | Knowledge Management | Security

WHITE PAPER - This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM).
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Life-Cycle Management | Best Practices | Change Management | Collaboration | Enterprise | Financial Services Industry | SOA | Software | Software Configuration Management

WHITE PAPER - This paper delivers information and a solution for companies that want to transition off Lotus Notes and understand that the email and calendaring can be effectively transition to MS Exchange, but ask, "what about my Notes applications?"
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  .NET | Collaboration | Domino | Email | Legacy Applications Software | Lotus Notes | Software Migration | Software Upgrades | Unified Messaging

WHITE PAPER - This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  B2B | B2C | Collaboration | Lead Generation | Sales Channels | Sales Representatives | Social Networking

WHITE PAPER - This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | Mobile CRM | Mobile Device Management | Productivity | Sales Contact Management Software | Sales Force Automation | Sales Representatives

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Force Automation | Sales Representatives