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		Optimizing the Quality and Performance of SAP Applications This white paper describes how HP and SAP can optimize the application lifecycle for our mutual customers.	sponsored by Hewlett-Packard Company

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	CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. Posted: October 10, 2008 \| Published: October 10, 2008 Topics: CRM \| Dashboards \| Microsoft Outlook \| ROI \| Sales \| Security

	Buyers Guide to Small Business Phone Systems sponsored by Cisco Systems, Inc. WHITE PAPER - Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. Posted: October 10, 2008 \| Published: October 10, 2008 Topics: CRM \| IP Networks

	Demand the Best from Your On-Demand Software sponsored by Intacct WHITE PAPER - Software-as-a-service offers a new paradigm for how software can deliver business functionality to users. But as with any new paradigm, old mindsets must adapt. Posted: October 9, 2008 \| Published: October 9, 2008 Topics: ASP \| CRM \| Enterprise \| Hardware \| Internet \| Vendors

	Optimizing the Application Testing of Your Siebel CRM Environment sponsored by Hewlett-Packard Company WHITE PAPER - This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys. Posted: October 8, 2008 \| Published: October 8, 2008 Topics: Application Development \| Business Process Management \| CRM \| CRM Best Practices \| CRM Software \| Software Testing

	Voice of the Customer: Text Analytics for the Responsive Enterprise sponsored by IBM WHITE PAPER - VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands. Posted: October 8, 2008 \| Published: October 8, 2008 Topics: CRM \| CRM Best Practices \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Service \| White Papers

	How Can I Deliver Exceptional Support to My Multi-Services Customers? sponsored by CA PRODUCT LITERATURE - CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business. Posted: October 6, 2008 \| Published: October 4, 2008 Topics: Application Performance Management \| CRM \| Customer Service \| IT Managers \| Network Management Services \| Network Performance \| VoIP

	What You Need to Know to Become More Productive sponsored by Cisco Systems, Inc. WHITE PAPER - To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go. Posted: October 6, 2008 \| Published: October 3, 2008 Topics: CRM \| Hardware \| Internet \| Networking \| Security \| SLA \| SMBs \| Software \| TCO \| VPN

	Eight Strategies for First Rate Customer Service sponsored by Cisco Systems, Inc. WHITE PAPER - Customer service starts by offering both a trouble-free shopping experience and a smooth business transaction. Posted: October 6, 2008 \| Published: October 3, 2008 Topics: CRM \| SMBs \| Software

	Ten Tips for Increasing Operational Efficiency sponsored by Cisco Systems, Inc. WHITE PAPER - In this paper there are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition. Posted: October 6, 2008 \| Published: October 3, 2008 Topics: CRM \| SMBs \| VARs

	IBM Cognos Pricing Makes More Projects Possible sponsored by Cognos, an IBM Company WHITE PAPER - IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users. Posted: October 2, 2008 \| Published: October 2, 2008 Topics: CRM \| ERP \| Productivity \| ROI \| TCO \| Testing

	Achieve Unlimited Growth and Acquisition Capabilities with IBM applications sponsored by Xperia VIDEOCAST - Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. Posted: October 2, 2008 \| Premiered: June 1, 2008 Topics: Apparel Industry \| B2C \| Business Integration Software \| Content Management Software \| CRM \| CRM Best Practices \| CRM Software \| Data Quality \| ERP

	Size DOES Matter - When Choosing the Right ERP Solution sponsored by Xperia WHITE PAPER - In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier. Posted: October 2, 2008 \| Published: May 30, 2006 Topics: Apparel Industry \| CRM \| ERP Software \| Manufacturing Software \| Manufacturing Systems \| Marketing \| Sales \| Supply Chain Management

	Overcoming the Challenges of Green Procurement through eProcurement sponsored by Dimension Data Global WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. Posted: September 30, 2008 \| Published: September 26, 2008 Topics: Benefits \| Best Practices \| CRM \| eProcurement \| ERP \| Internal Controls \| Supplier Management \| Systems Integration \| Training

	How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs sponsored by SAP America Inc WHITE PAPER - This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used. Posted: September 30, 2008 \| Published: September 18, 2008 Topics: Business Process Management \| Channel Management \| CRM \| Enterprise Resource Management \| Financial Systems \| Marketing \| Vendors

	SAVO Never Sell Alone™ sponsored by SAVO Group SOFTWARE DEMO - Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers. Posted: September 29, 2008 \| Published: September 27, 2008 Topics: Business Intelligence \| CRM \| Customer Data Management \| Customer Service \| Marketing \| Sales

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