Research Papers

WHITE PAPER - Corporate IT teams are waging a significant security battle on two fronts these days: stopping attacks via the Web and through email.
Posted: October 10, 2008 | Published: October 9, 2008


Topics:  Business Processes | Email Security | Hardware | Security | SLA | Software | Software as a Service | Spyware

WHITE PAPER - Email has become an integral part of business and it's crucial to include it in business continuity planning.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Continuity Planning | Business Processes | Disaster Recovery | Email | Mobile Workers | RTO | Spam

WHITE PAPER - This white paper is aimed at senior staff responsible for company policy on risk, compliance and internal governance.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Best Practices | Business Processes | Email | Information Security | Intrusion Prevention | Security

WHITE PAPER - This document illustrates how outsourcing your fax communications allows you to decrease operational and support costs associated with in-house fax systems and meet all compliance and security requirements.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Processes | Document Management | Fax Services | Hardware | Human Resources Management | Outsourcing | Security | Software

WHITE PAPER - This white paper uses examples in three industries with the heaviest fax usage - finance, healthcare, and insurance - to demonstrate costs and risks that are shared across all industries.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Processes | Hardware | HIPAA | Regulatory Compliance | ROI | Security | TCO

PRODUCT LITERATURE - With Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Processes | Collaboration | Customer Satisfaction | Customer Service | Security

WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | Business Processes | Six Sigma | SLA

WHITE PAPER - The integration of unified communications and advances in wireless technology have created opportunities for companies to integrate mobility into the organization.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Processes | Instant Messaging | Unified Messaging | Videoconferencing Services | Web Conferences

WHITE PAPER - Overall, this survey results reflect an innovative spirit with a bias toward spending on tried-and-true technologies and a more discerning eye toward entrepreneurial ones.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Best Practices | Business Continuity Planning | Business Processes | Productivity | RFID | VoIP

WHITE PAPER - The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Backups | Business Continuity Planning | Business Processes | Business Systems | Disaster Recovery | Risk Management | Security

WHITE PAPER - This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Process Management | Business Processes | Cooling Capacity | Cost Benefit Analysis | Infrastructure Management | Power Supplies | Regulatory Compliance | Software Development Methodologies

WHITE PAPER - White paper provides an overview of green data centers, the significant role played by direct and indirect power consumption, the technology aspects of green data center management.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Processes | Business Service Management | Data Centers | IT Infrastructure | SLA | Systems Management

WHITE PAPER - Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  Business Processes | Data Security | Databases | Risk Assessment | Risk Management

WEBCAST - Batch Application Integration allows you to process critical transactions, such as payment authorizations, in real-time, and cue fulfillment (such as packaging and shipping) or other lower priority actions for batch processing.
Posted: October 3, 2008 | Premiered: October 3, 2008


Topics:  Application Integration | Business Process Automation | Business Processes | Enterprise Applications Software | Enterprise Resource Management | Job Scheduling Software

WHITE PAPER - In this paper, Clabby Analytics explores the market trends that are driving enterprises to transform their data centers--shifting from an operations-focused orientation to a more responsive, service delivery orientation. Learn more.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  Business Processes | Data Centers | Disaster Recovery | ERP | High Availability | SOA